Patient Survey

OCG Provides Industry Leading Mirrored & Patient Experience Surveys

That have been developed by our team in collaboration with our partners and advisory board. In event more specific surveys are required that are outside the scope of our current standard surveys,  OCG has the ability to customize its survey questions and analytics to meet the needs of a specific program, facility and/or organization if opportunity exists.

Mirrored Surveys

OCG’s mirrored surveys are tailored to match a number of different treatment types:

  • Residential treatment centers
  • Detox treatment centers
  • Intensive outpatient programs
  • Psychiatric hospitals
  • Partial hospitalization programs
  • Outpatient programs
  • Sober living homes

They compare patients’ needs and perceptions with the services provided, how they were provided, and staff performance: they identify variances between the necessities of each party and enable facilities to more accurately align their services to meet the expectations of their patients.

Patient Experience Surveys

These interviews cover a broad range of topics relating to the patient experience while in treatment, and to issues pertaining to a patient’s ongoing recovery after discharging from treatment.